Buyer Instructions

Buyer Instructions

Important: When you place a bid on an item you are obligated to pay for this item should your bid be the winning one. If you win an auction you must pay within 2 days (48 hours) of the auction conclusion. If failure to pay within the time frame occurs, there will be necessary actions enforced as per “Buyers” in the Terms and Conditions.

Shipping costs are the same flat rate of $17 regardless of where you are located within Australia as a buyer. These shipping costs are required to cover the expense of HypeXchange sending your item(s) to you. These costs include the packaging postal box with tracking to ensure your item(s) arrive to you quickly and safely, allowing you to track your new item(s) along the way.

Shipping times through Covid-19 may be delayed, we estimate your item to reach you within a maximum of 10 business days, however most orders will be delivered much sooner.

If the item(s) cannot be delivered to you for reasons such as failing authentication testing, cancellation, or so on, HypeXchange will attempt to find you an identical item at no additional cost to you. However, if we are unsuccessful, we will refund you the cost of the item(s).

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